The Redwood Alliance Chapter in North Scottsdale just held another successful meeting with its small business members. Borg Siburg, the owner of SpeedPro Imaging of Scottsdale was our featured speaker. Borg’s presentation consisted of an updated case study of his business since his original case study back in October of 2010. Borg did a wonderful job of giving the group an update of what has worked for him and other areas that are still a “work in progress”.
Borg’s company provides wide format, high resolution graphics and printing services on almost every type of object, wall, vehicle, or sign you can imagine. He reported that his business revenue had increased by 79% over last years figures from a similar period of time. One of Borg’s challenges like most small business owners was how to best manage the large increase in demand for his products and services. Other concerns brought up in the case study were time management challenges, working too many hours with no time off, and increasing profitability.
The members responded back to Borg with several good ideas to help him overcome his challenges. One idea that was well received by Borg and the group in general was to implement a production schedule for each day’s projects. Borg had brought up that their production could get thrown into a state of chaos if they were to receive a request for a last minute job from a client or prospect. By agreeing to take on the last minute project, the other jobs would sometimes suffer which in turn could affect customer relationships. The advice was to setup a strict production schedule for each day and then follow that schedule unless time permitted to do rush jobs. The other factor that will help the situation is that Borg is adding a second printer which will help increase their production capability.
The case study above is an example of a how the Redwood Alliance and its members are providing small business owners in Phoenix with good advice on how to better run their business and overcome challenges that they face on a daily basis.